Contact and intake form update

I’ve fixed the problem with the contact and intake forms.

The contact form issue was resolved by going back to the old form and the old form host. Important: This means that the host we were using to exchange messages after your initial form submission *no longer works.* I still have the record of the convo, and I will contact you without going through that platform if I need to reply. If *you* need to reply and hitting “reply” doesn’t work, just send the email to support @ seraphinstation.com instead.

The intake form issue was resolved by getting rid of intake forms entirely. Now, when you want to book a service or need to provide customization info, you should see a form right there on the product or service page that you will fill out *before* checkout. This means fewer boxes to fill out, as well, since the whole thing will be part of your order and so I don’t need you to retype your name/email/etc. or look up your service order number.

This is pretty much what I spent last week doing (sigh) so I really hope that *this* time, I have found a solution that will work and keep on working for more than a minute. But if you run into any issues, please let me know so I can figure them out for you.

As you can imagine, I made very little progress on the backlog due to having to put out *this* fire, but I’m back to working on the backlog now šŸ™‚

One thought on “Contact and intake form update

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